Why isn't my insurance active?

Did you click "opt-in" in the email from ECI Services?

  • If you did not opt-in, your enrollment in the policy will be delayed.
  • It is in your best interest to 'opt-in' as soon as you can.

Are you registered for classes?

  • If you aren't enrolled in any classes at NDSU, you are likely not on our list.

Are you from Canada or Norway?

  • Students from Canada and Norway are not automatically enrolled into the plan.

Did you graduate within the last 6 months?

  • Only students enrolled in courses at NDSU are eligible to enroll in the United Healthcare plan. If you graduated, your coverage may have already ended.

Other Situations

Contact your advisor at NDSU.iss@ndsu.edu.