A total of eight Campus Kudos were awarded by the NDSU Staff Senate’s Staff Recognition Committee during November. The recipients were recognized for their exceptional service and going beyond regular job requirements in their roles at NDSU.
The Campus Kudos awards were presented on Nov. 6. It was the largest number of kudos awarded at once.
Nicole Askew, coordinator for Campus Activities, was nominated by Jordan Dadez, coordinator for fraternity and sorority sife, and Alyssa Teubner, coordinator of new student programs, for her diligent work during Homecoming week. Her nomination read, in part, “With Homecoming week upon us, many of us are able to enjoy the festivities. However, we sometimes forget about the amount of work it takes to design such a massive amount of programming. Nicole has worked many late nights these last few weeks to make sure Homecoming goes off without a hitch. She never complains about late evenings or what's on her plate and is continually brainstorming ways that processes could become more efficient.”
Robin Hellman, library administrative assistant, was nominated by Josip Mocnik, dean of libraries, for her excellent customer service. Mocnik wrote, “Robin Hellman is one of the most capable professionals that I've ever had a privilege to work with. Her dedicated and thoughtful approach to dealing with the day-to-day challenges exceeds the expectations and it ensures that our department meets and exceeds the desired customer services expectations. She is timely in completion of her tasks and shares her talents generously with others to provide a wide range of support duties that may be needed. Above all, she puts the students’ needs first and is regularly moving the boundaries of the services excellence while being collegial, professional and friendly.”
Teresa Enderson, Department of Architecture administrative assistant, was nominated by Ben Bernard, Department of Architecture computer service specialist, who wrote, “Teresa consistently goes above and beyond to support Department of Architecture and Landscape Architecture operations, but two recent events stand out. Seventy students and faculty were scheduled to spend a week in Miami to study urban design when a hurricane cancelled the event two days prior to their scheduled departure. Teresa spent hours negotiating and rescheduling all of the required logistics so the students and faculty could safely make their trip without additional costs to the department. Teresa also coordinated a key landscape architecture accreditation visit last week in which the accreditation team recognized her vital contributions to the performance of the department. Teresa consistently takes initiative to ensure faculty, students and staff are working together smoothly and efficiently; no easy task in a challenging fast-paced environment.
Mark Lofgren, experiential education coordinator for the Department of Pharmacy Practice, was recognized for his strong customer service. He was nominated by Julie Brandon, experiential assistant, who wrote, “Mark goes above and beyond in his position as the Experiential Education BS E*Value coordinator. He helps the Experiential Education Office, students and pharmacy rotation sites and preceptors in any way he can (usually with a smile). Mark goes to conferences and has weekly interactions with E*Value to always improve his customer service. He is an asset to NDSU, the PharmD program and should be recognized as he is the definition of teamwork.”
Matt Skoy, Student Activities director, was nominated by John Woolsey, Human Resources director, who wrote, “Although I have only been with NDSU for a short time, I have been very impressed with Matthew and his interface with the students. Whether it be front and center at Homecoming or gathering students for various initiatives, he is active and sets a great example. His leadership is contagious to others as he has worked with many departments in team building events, something that is outside of the scope of his normal responsibilities. His actions promote student retention and satisfaction throughout NDSU. I think he knows 90 percent of our students by name when he sees them. He has an uncanny way of connecting with everyone. His organization of the Professional's Group meetings has helped provide connections through the community with all staff, faculty and students. We should all be proud to have Matthew as a part of our team here at NDSU.”
Sandra Aaser, custodial staff, was nominated by John Weitzel, lead custodian, who wrote, “Sandy is a custodian at Renaissance hall. She has only been here seven months, but in that time she has cleaned things that have never been cleaned before. She is constantly on the go and is always looking for ways to do a better job. She is a great team player by helping others when help is needed. She interacts well with the students and staff. Customer service must be her middle name.”
Lisa Hauk, assistant dean for recruitment, admission and international initiatives, received a campus kudos for her commitment to promoting excellence. Neely Benton, student recruitment coordinator, wrote, “Lisa Hauck embodies the spirit of NDSU: she’s a hard worker, kind to everyone and committed to promoting academic excellence. Lisa’s enthusiasm for her work is contagious, and her unfailing professionalism is inspirational. As someone who always reads the fine print, does her research, and considers multiple perspectives, Lisa is the perfect fit for her role at the university. Students, faculty and staff across campus know that they can count on Lisa to get the job done well.”
Nicholas Munsch, a peer tutor, was nominated by Betsy Carter, assistant director for learning services., “Nic is a peer tutor at ACE and for every shift, he is positive, kind, friendly and hardworking,” Carter wrote. “Nic exhibits remarkable customer service skills and easily builds rapport with his students. Nic volunteers to do a variety of tasks outside of his regular tutoring shifts and is eager to lend a hand whenever and wherever he is needed. Nic is a delight to have on staff, and I want him to know how much I appreciate all that he does for our campus community and department.”
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