To check the pump’s operation, first make sure the discharge pipe on the outside of the house is not plugged and that it directs water away from the house. Alternatively, some cities allow the sump pump to discharge into the sanitary sewer before March 31 for a fee.
Make sure the pump is plugged in. Remove the lid (if the sump has one) and use a flashlight to check that the sump doesn’t contain any material that can plug the pump.
If the sump is dry, lift the float for about 10 seconds to see if the pump turns on and runs smoothly, then lower the float slowly. Briefly running a pump when it’s dry will not do any damage.
If you have an electric backup pump, that can be checked the same way.
You also can check the pump’s operation by pouring water into the sump until the float turns the pump on. Try to simulate the speed that water normally would flow into the sump. Watch the on/off float operation and listen to the pump.
Make sure the pump turns on and off at least twice. If the pump sounds like it is pumping gravel or the float is sluggish, then you may need a new pump or float.
A common cause of pump failure is damaged or rusted bearings in the motor. Another common problem is the float switch doesn’t make good electrical contact and turns on slowly or not at all.
“If the homeowner is new and not familiar with sump pumps, now is a good time to call a licensed plumber,” Scherer says. “The plumber can check to make sure the sump pump is ready for the spring thaw.”